You were in a crash in Orange County, maybe on the 5 near Disneyland, maybe on the 405 through Irvine, maybe at a light on Harbor Boulevard. Your car is damaged, your neck is stiff, and the insurance calls have started. Here is what to do in the first 48 hours, in the order it matters.
The short answer
Get medical care first. Then get the report number from whoever responded: the California Highway Patrol on the freeways, Anaheim PD or Irvine PD on those cities' streets, the Orange County Sheriff in contract cities, and the CHP on unincorporated county roads. Do not give a recorded statement to the other driver's insurer. In 2026 you generally have two years to sue, but only six months to file a claim if an OCTA bus, a city vehicle, or a road defect was involved.
What should I do in the first hour?
If anyone is hurt, call 911. If the cars can move, get out of the traffic lanes. Then:
- Photograph both cars, the plates, and the street signs or freeway markers.
- Get the other driver's name, license, insurance, and plate. If it is a rental, note the rental company.
- Get witness names and phone numbers. Witnesses leave fast.
- Ask the officer for the report number and their name.
Who writes the report in Orange County?
Where the crash happened decides which agency has your report.
- Freeways, including the 5, 405, 55, 57, and 91: the California Highway Patrol. In central Orange County that is often the CHP's Santa Ana area office.
- Anaheim streets such as Harbor Boulevard and Katella Avenue: the Anaheim Police Department.
- Irvine streets such as Jamboree Road and Culver Drive: the Irvine Police Department.
- Other cities with their own police, such as Santa Ana and Costa Mesa: that city's department.
- Contract cities such as Mission Viejo and Lake Forest: the Orange County Sheriff's Department.
- Unincorporated county roads: usually the CHP, even if a deputy arrives first.
When the report is ready, read it closely. A wrong detail left alone becomes the insurer's favorite fact.
Crashed on the 5, 405, 55, 57, or 91?
Orange County freeway crashes cluster at merges and interchanges where traffic stops without warning: the Orange Crush, where the 5, 57, and 22 meet, the El Toro Y, where the 5 and 405 split, and the 91 through Anaheim Hills. Chain rear-end crashes are common, and every driver blames the car behind them. Ask witnesses whether they were recording, because dash camera footage gets overwritten quickly.
What if the crash happened near Disneyland?
The Anaheim Resort area pushes heavy traffic onto Harbor Boulevard, Katella Avenue, and Disney Way, along with rideshare pickups, shuttles, and distracted pedestrians. Game and concert nights near the 57 add more. Many drivers here are visitors in rental cars with out-of-state insurance. That changes the paperwork, not the basics. Get the driver's home address, their insurer, and the rental company.
Where should I get checked in the first 24 hours?
If you are seriously hurt, go by ambulance and let the paramedics choose the hospital. If you drove home and now feel stiff, dizzy, or foggy, get seen today at an emergency department or urgent care. Describe every symptom. Insurers treat a gap in treatment as proof you were not really hurt.
What should I tell the insurance company?
Report the crash to your own insurer promptly. When the other driver's adjuster calls, give your contact information, then stop. Do not give a recorded statement, do not guess about fault, and do not sign a release. Stay off social media.
If you want someone to take those calls for you, request a free case review. No fee unless we win.
What are the deadlines?
For a crash between private drivers, California Code of Civil Procedure section 335.1 gives you two years from the injury to file a lawsuit. If an OCTA bus, a city truck, or any public vehicle hit you, or a dangerous road condition helped cause the crash, Government Code section 911.2 requires a written claim to the public agency within six months. Miss it and you can lose the right to sue.
See our guide to the California personal injury statute of limitations and the full checklist on what to do after a car accident in California. Our car accident lawyer and Orange County pages explain how we help.
This guide is general information, not legal advice. Deadlines and rules change; talk to a lawyer about your situation.
Keep reading
- Car Accidents: how we handle these cases
- Injury lawyers serving Orange County
- How Much Does a Personal Injury Lawyer Cost in California? (2026)
- Rear-End Accident Settlements in California: What Actually Decides the Number
- Partly at Fault for Your Accident? How California Comparative Negligence Works
- Start your free case review